Right of withdrawal and form
Last updated: 27 September 2026
Draft. This text must be reviewed by a professional before publishing. Data in brackets is pending.
Your right of withdrawal
If you buy as a consumer, you have the right to withdraw from the contract within 14 days of purchase without giving any reason. To exercise it, tell us clearly (for example, by email to support@fractax.com). You may use the model form below, but it is not required.
We will refund all payments received without undue delay and in any case within 14 days of being informed of your decision, using the same payment method (Polar processes the refund). You will not incur any fees for the refund.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To: Carlos Alberto Gutierrez Vasquez (Fractax), Avenida Fernández Ladreda, 24005 León (León), Spain, support@fractax.com.
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the following service: Fractax Premium subscription (monthly / yearly (*)).
- Ordered on (*) / received on (*):
- Name of consumer(s):
- Email used for the purchase:
- Address of consumer(s):
- Signature of consumer(s) (only if this form is submitted on paper):
- Date:
(*) Delete as appropriate.